Administrative Working Group Report
“[M]any [Dartmouth] employees did not know what the annual priorities or even longer-term strategic goals of the institution are. Obvious priorities like the current construction of new buildings are readily apparent, but other critical priorities like financial aid, providing more accessible services to students, and supporting cross-institutional cooperation are little known or understood. Many employees do not understand the orgranization of the institution, the decisionmaking process, or the strategic planning process.”
–January 2007 Report from the Working Group on Administrative Communications and Culture, page 5